The company continued to generate steady profits and increased its investment in Taiwan. With outstanding craftsmanship and design, it was awarded preferential incentives by the Ministry of Culture of the Republic of China (Taiwan) for promoting and preserving craft culture, receiving approval for further investment in Taiwan. The company’s capital grew to NT$20 million, reinforcing its foundation of advanced equipment and high-value technical expertise in Taiwan.
A significant investment of NT$4.5 million was made to digitise operations via a cloud-based system and to launch an independent e-commerce website for the brand. Unfortunately, the contracted IT company produced falsified programme data and repeatedly delayed delivery, resulting in a major setback for the first phase of digitalisation. This prompted a thorough reassessment of software providers’ capabilities, with the realisation that the challenges we faced could equally affect other diamond industry operators in Taiwan.
In light of this, the company began building a supplier platform, introducing an evaluation system to assess suppliers’ ethical conduct and actual capabilities. Selection criteria focused on three main areas: professional competence, integrity in meeting deadlines, and the quality of after-sales service. The goal was to assign work only to those companies best suited to deliver Ming Da’s entrusted projects efficiently and to the highest standard.
Climbing a mountain requires partners you can trust with your life; without them, failure is inevitable. No one can summit the peaks of the Himalayas alone. To enjoy the sweetest views, you must rely on a loyal and dependable team, supporting one another every step of the way.
